Terms of Service

1. DEFINITIONS

For purposes of these Terms:

• "Creator" means a user who creates, uploads, publishes, distributes, sells, monetizes, or otherwise makes content, merchandise, services, subscriptions, or offerings available through the Platform.
• "Supporter" means a user who subscribes to, purchases, accesses, views, supports, or otherwise engages with Creator offerings through the Platform.
• "Creator Content" means all content uploaded, posted, published, transmitted, distributed, displayed, or otherwise made available by a Creator, including but not limited to videos, images, photographs, audio recordings, text, articles, posts, graphics, artwork, digital downloads, messages, livestreams, and other materials.
• "User" means any person who accesses or uses the Platform, including Creators and Supporters.
• "Third-Party Services" means services, products, websites, software, applications, payment processors, hosting providers, analytics providers, and other services provided by entities other than Creteva.

All rights not expressly granted to users are reserved by Creteva.

2. ELIGIBILITY

General Eligibility

You must be at least thirteen (13) years old to access or use the Platform. By using the Platform, you represent and warrant that:

• You are legally capable of entering into a binding agreement.
• You are not prohibited from using the Platform under applicable law.
• All information you provide is accurate and current.
• You will maintain the accuracy of your information.

Creator Eligibility

To create and operate a Creator account, you must:

• Be at least eighteen (18) years old; or
• Be between thirteen (13) and seventeen (17) years old and have the permission and supervision of a parent or legal guardian.

By creating a Creator account, you represent that you satisfy these requirements and that any required parental consent has been obtained.

Purchases and Paid Features

To purchase subscriptions, digital content, merchandise, or any paid offering through the Platform, you must:

• Be at least eighteen (18) years old; or
• Have the permission of a parent or legal guardian.

3. ACCOUNT REGISTRATION

To access certain features of the Platform, you may be required to create an account.

You agree to:

• Provide accurate and complete registration information.
• Maintain and promptly update your information.
• Keep your login credentials confidential.
• Take reasonable steps to secure your account.
• Notify Creteva immediately of any unauthorized use of your account.

Creteva reserves the right to reclaim, remove, modify, or reassign usernames, account names, handles, or profile identifiers that violate trademark rights, impersonate others, create confusion, or are otherwise deemed inappropriate or necessary for platform operations.

You are solely responsible for all activities occurring under your account.

You may contact us regarding account security issues at: supportcreteva@gmail.com

4. ACCOUNT RESTRICTIONS

You may not:

• Impersonate another person or entity.
• Use false or misleading information.
• Create an account for someone else without authorization.
• Sell, transfer, lease, or assign your account.
• Share account credentials with others.
• Use another person's account without permission.
• Attempt to bypass account restrictions or suspensions.
• Use automated systems to create accounts.

Violation of these provisions may result in account suspension or termination.

5. CRETEVA'S ROLE

Creteva provides a platform that enables Creators to:

• Upload and publish content.
• Monetize content.
• Offer subscriptions.
• Sell digital content.
• Sell merchandise.
• Communicate with Supporters.
• Build communities and audiences.

Creteva is not the creator, publisher, owner, seller, reseller, manufacturer, distributor, fulfillment provider, employer, agent, representative, or partner of Creators. Except as expressly stated in these Terms, Creteva does not control, endorse, guarantee, verify, or assume responsibility for Creator Content or Creator offerings. Creteva reserves the right to modify, suspend, discontinue, or remove any aspect of the Platform at any time, with or without notice.

6. CREATOR AND SUPPORTER RELATIONSHIPS

Transactions occurring through the Platform are generally between Creators and Supporters.

Creators are solely responsible for:

• Their content and offerings.
• Their pricing and communications.
• Their conduct and merchandise fulfillment.
• Compliance with laws applicable to their activities.

Supporters are solely responsible for:

• Evaluating Creator offerings and determining whether to purchase content.
• Reviewing Creator descriptions and representations.
• Their interactions with Creators.

Creteva is not responsible for disputes between Creators and Supporters.

7. PAYMENT PROCESSING

Payments on the Platform are processed through third-party payment providers, including Stripe and other providers we may designate. Creteva does not directly process payment card transactions, is not a bank, is not a money transmitter, and is not a financial institution. Your use of payment services may be subject to additional terms imposed by payment providers.

Creteva reserves the right to require identity verification, tax documentation, business information, or other information necessary to comply with payment processor requirements, legal obligations, fraud prevention measures, or platform policies. You agree to comply with all applicable payment processor requirements.

8. PLATFORM FEES

Creteva may charge a platform fee equal to five percent (5%) of Supporter payments processed through the Platform. This fee may be deducted automatically before Creator payouts. Additional fees charged by payment processors, banks, or financial institutions may also apply. Creteva reserves the right to modify platform fees upon reasonable notice.

9. CREATOR PAYOUTS

All transactions on Creteva are denominated in United States Dollars (USD). Creators may request payouts at any time. Payouts may be delayed for approximately seven (7) to ten (10) business days to allow for fraud reviews, chargeback monitoring, refund processing, compliance checks, and payment processor requirements.

Where required by payment processors or law, certain payment features may be restricted to users 18 or older. Creator earnings are subject to platform fees, payment processor fees, chargebacks, refunds, fraud investigations, and compliance reviews.

If a chargeback, refund, reversal, fraud claim, or payment dispute occurs after earnings have been paid, Creteva may deduct corresponding amounts from future Creator earnings. Creators are responsible for ensuring that their payout information remains accurate and current. Creteva does not store complete payment account details submitted directly to third-party payment processors.

10. SUBSCRIPTIONS

Creators may offer paid subscriptions through the Platform. Subscription prices are determined solely by Creators. Paid subscriptions automatically renew on a recurring basis unless canceled. By purchasing a subscription, you authorize recurring billing through the payment method associated with your account.

You may cancel a subscription at any time. Cancellation prevents future renewals but does not automatically entitle you to a refund. Unless otherwise required by law, access to subscription benefits generally continues until the end of the current billing period.

11. REFUNDS

Except where required by applicable law, purchases made through the Platform are final and non-refundable. Creteva reserves the right to issue refunds, reverse transactions, withhold funds, or recover amounts when necessary to comply with legal obligations, payment processor requirements, fraud prevention measures, or platform policies. Creteva generally does not mediate refund disputes between Creators and Supporters. However, Creteva may investigate transactions, prevent fraud, enforce policies, comply with legal obligations, or take actions required by payment processors.

12. CREATOR CONTENT OWNERSHIP

Creators retain ownership of all rights in and to their Creator Content. Nothing in these Terms transfers ownership of Creator Content to Creteva. Creators are solely responsible for their Creator Content and all consequences arising from its publication, distribution, sale, or use.

13. CREATOR CONTENT LICENSE TO CRETEVA

By uploading Creator Content, you grant Creteva a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to:

• Host, store, reproduce, process, display, and distribute the content.
• Transmit, promote, market, improve, operate, maintain, and secure the Platform.

Creteva may use Creator Content solely in connection with operating, improving, securing, marketing, and providing the Platform and related services. This license includes the right to modify formatting, sizing, encoding, compression, and technical presentation as necessary for Platform functionality.

The license remains in effect until the content is permanently removed from the Platform, except as reasonably necessary to maintain backups, comply with legal obligations, resolve disputes, investigate violations, enforce these Terms, or protect platform security.

14. CREATOR REPRESENTATIONS AND WARRANTIES

Creators represent and warrant that:

• They own or control all rights necessary to upload and distribute their content.
• Their content does not violate any law, and does not infringe intellectual property, privacy, or publicity rights.
• Their content is not fraudulent or misleading, and complies with these Terms and all Platform policies.

Creators remain solely responsible for all Creator Content and related activities.

15. SUPPORTER LICENSE TO CREATOR CONTENT

Subject to payment of applicable fees, Creators grant Supporters a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view purchased Creator Content solely for personal, private, non-commercial use. No ownership rights are transferred to Supporters. Supporters may not reproduce, distribute, sell, license, repost, publicly display, modify, exploit, or otherwise use Creator Content beyond the scope of this license.

16. ACCEPTABLE USE

You agree to use the Platform only in compliance with these Terms, applicable laws, and all policies published by Creteva. You may not use the Platform in any way that violates applicable laws or regulations, infringes the rights of others, harms the Platform, its users, or its business operations, or circumvents security features or technical restrictions. Users are responsible for all activities conducted through their accounts.

17. PROHIBITED ACTIVITIES

Users may not:

• Harass, bully, threaten, stalk, intimidate, or abuse any person, or encourage self-harm or suicide.
• Defraud, scam, deceive, or mislead others, or use stolen payment methods.
• Engage in fraudulent chargebacks or payment disputes, or create fake accounts.
• Use bots, scrapers, spiders, crawlers, or automated tools without authorization.
• Attempt to gain unauthorized access to systems, accounts, or data, or upload malware.
• Impersonate any person, organization, business, or government entity.
• Engage in money laundering or unlawful financial activity.

18. PROHIBITED CONTENT

Illegal and Violent Content: Content that violates laws, promotes criminal activity, depicts terrorism, serious bodily injury, gore, animal cruelty, or excessively graphic violence is strictly prohibited.

Dangerous, Hate and Harassment: Content that encourages self-harm, dangerous stunts, hate speech, discrimination, or targeted threats is banned.

Fraudulent Content & Privacy Violations: Financial scams, identity theft, pyramid schemes, or posting confidential personal details (credit cards, IDs, medical records) without consent are prohibited.

19. ADULT CONTENT POLICY

Creteva prohibits all adult, pornographic, sexually explicit, or obscene content. This includes pornography, explicit nudity, sexually explicit media, sexual acts, adult live streams, escort services, prostitution, or content intended primarily for sexual gratification.

19.2 Non-Sexual Content Contexts

Creteva may permit content that includes non-sexual or incidental references to the human body when it is clearly educational, artistic, medical, or informational in nature, such as museum art, health education, maternal health, or non-sexual fitness content.

19.3 Determination of Violations

Creteva determines violations based on content context, intent, and overall presentation. We may remove content or take enforcement action even if content does not explicitly fall within a listed category but is reasonably considered to violate the intent of this policy.

19.4 Enforcement

Violation of this policy may result in content removal, account suspension, loss of monetization features, or permanent termination.

20. PAYMENT PROVIDER COMPLIANCE

Users must comply with the requirements of payment processors used by the Platform. Content, products, services, and activities prohibited by applicable payment processors may also be prohibited on Creteva, resulting in account restrictions or termination.

21. PHYSICAL GOODS AND MERCHANDISE

Creators are solely responsible for product sourcing, safety, packaging, shipping, delivery, and customer service. Creteva is not a seller, manufacturer, or shipping provider, and assumes no responsibility for merchandise transactions.

21.1 Export-Control/ Sanctions Language

Users may not use the platform if prohibited under the U.S. sanctions laws or export-control regulations.

22. INTELLECTUAL PROPERTY RIGHTS

The Platform design, trademarks, software, and technology are owned by Creteva. Users may not copy, reverse engineer, modify, or exploit any portion of the Platform without prior written permission.

23. COPYRIGHT INFRINGEMENT POLICY

Creteva respects intellectual property rights and expects users to do the same. We reserve the right to remove allegedly infringing content, restrict access, or terminate repeat infringers.

24. DMCA COPYRIGHT POLICY

If you believe content on the Platform infringes your copyright, you may submit a copyright notice containing work details, URLs, contact info, and statements of good-faith belief under penalty of perjury to our designated agent:

24.1 DMCA Counter-Notice Procedure

If your content was removed by mistake, you may submit a counter-notification to have it restored in accordance with the DMCA guidelines.

25. REPEAT INFRINGER POLICY

Creteva maintains a policy of terminating users who repeatedly violate copyright or intellectual property rights at its sole discretion.

26. USER DATA AND PRIVACY

Your use is also governed by Creteva's Privacy Policy. Creators receiving supporter info must comply with privacy laws, keep it secure, and delete it when no longer needed.

27. THIRD-PARTY SERVICES

The platform relies on and integrates with Third-Party Services (e.g. Stripe, hosting). Creteva does not control and is not responsible for their availability, security, or performance.

28. EXTERNAL LINKS

Creteva does not endorse or monitor third-party websites linked on the platform. Users access them at their own risk.

29. TAX RESPONSIBILITIES

Creators are solely responsible for determining, collecting, filing, and remitting any taxes (income, sales, VAT, self-employment) arising from their activities. Creteva does not provide tax advice.

30. ACCOUNT SUSPENSION AND TERMINATION

Creteva reserves the right in good faith for platform safety to suspend, restrict, or terminate accounts, or remove content with or without notice for any reason, including policy violations, fraud, or legal compliance.

31. EFFECT OF TERMINATION

Upon termination, your right to use the platform ends immediately, content access may be revoked, and certain records may be retained in backups as required by law.

32. NO WARRANTIES

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CRETEVA DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

33. NO GUARANTEE OF EARNINGS

CRETEVA MAKES NO REPRESENTATIONS OR GUARANTEES REGARDING CREATOR EARNINGS, REVENUE, SUBSCRIPTION SALES, OR BUSINESS SUCCESS.

34. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRETEVA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. CRETEVA'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID BY YOU DURING THE PRECEDING 12 MONTHS.

35. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Creteva from any claims, losses, or legal costs arising out of your platform use, content, violations of these terms, or disputes with other users.

36. INFORMAL DISPUTE RESOLUTION

Before filing formal claims, you agree to contact us at legalcreteva@gmail.com and make a good-faith effort to resolve the dispute informally for at least thirty (30) days.

37. ARBITRATION AGREEMENT

Any Dispute that cannot be resolved informally will be settled via binding individual arbitration administered by JAMS or JAMS-approved providers under consumer arbitration rules in the State of Texas. Arbitration will be held on an individual basis; no class actions or representative proceedings are permitted.

38. OPT-OUT RIGHT

You may opt out of this arbitration agreement by sending written notice to legalcreteva@gmail.com within thirty (30) days of creating your account, specifying your name and intent.

39. SMALL CLAIMS COURT

Either party may bring individual claims in small claims court subject to jurisdictional eligibility requirements.

40. CLASS ACTION WAIVER

YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, WAIVING ANY RIGHTS TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN CLASS OR COLLECTIVE ACTIONS.

41. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

42. FORCE MAJEURE

Creteva is not liable for failure or delays caused by events beyond its control, including natural disasters, government acts, utility outages, cyberattacks, wars, or third-party service failures.

43. ASSIGNMENT

You may not assign your rights under these Terms without consent. Creteva may assign or delegate these Terms in connection with mergers, acquisitions, or restructuring.

44. SEVERABILITY

If any provision is found invalid or unenforceable, it shall be modified to the minimum extent to become valid, and all other terms will remain in full force.

45. NO WAIVER

Failure by Creteva to enforce any provision does not constitute a waiver of that or any other right.

46. ELECTRONIC COMMUNICATIONS

By using Creteva, you consent to receive communications, notices, and legal declarations electronically via email or platform announcements.

47. CHANGES TO THESE TERMS

Creteva may revise these terms at any time. Material changes will be communicated via platform or email. Continuing to use the platform constitutes acceptance.

48. FEEDBACK

Suggestions or comments submitted by you grant Creteva a perpetual, royalty-free, worldwide license to use and exploit such feedback without compensation or attribution.

49. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Copyright & DMCA Guidelines, Acceptable Use Policy, and Physical Goods Policy, constitute the entire agreement between you and Creteva.

50. SURVIVAL

Provisions regarding IP rights, licenses, payment disputes, taxes, arbitration waivers, limitation of liability, and governing law shall survive account termination.